From March 19 to April 19 CJSC SCR holds the action “Against the “Ticketless” Passengers”. During the month SCR will organize in all electric trains daily inspections preventing the passengers without tickets, extra carry-on-luggage, as well as inspections supporting full ticket payment.
Moreover, in the stations and inside the electric trains unflagging discipline will be set on ticket sells, ticket control set on the platforms, a survey among the passengers will be carried out to find out costumer care level in stations and trains, as well as attitude towards the schedule. Due to the inspection and the survey results a project will be worked out to improve costumer care level in SCR.
According to the Law of Administrative offenses of the RA, the money penalty for travelling without a ticket on the railway is about 3-10% of the state minimum wage.
CJSC SCR keeps running due to its course of costumer care improvement, comfort level increase in local and international communications. Accordingly, the company refreshes the rolling stocks, the service list expands, and the trains speed increases.